Next on the show is Kevin Lau who is the Global Head of Customer Advocacy at Adobe. Kevin has made a career in community and customer advocacy. Before he went to Marketo, which was acquired by Adobe, he worked at AOL, Google and NetBase. We are going to go in depth on how to create raving fans out of customers, his strategies for running events, the growth of their Marketo User Groups and much more.
Next on the show is Kevin Lau who is the Global Head of Customer Advocacy at Adobe. Kevin has made a career in community and customer advocacy. Before he went to Marketo, which was acquired by Adobe, he worked at AOL, Google and NetBase. We are going to go in depth on how to create raving fans out of customers, his strategies for running events, the growth of their Marketo User Groups and much more.