The Community Corner with Beth McIntyre

EP76: Communicating Community Metrics w/ Sprout Social

Episode Summary

Our next guest Joe Huber who is the Customer Community Strategist at Sprout Social. Joe builds and manages multiple community spaces for social media marketers and managers. In this episode, Joe talks about metrics and reporting. We not only discuss how to find the right metrics to track, but how to actually report on them to other teams, and how to tell people why those metrics matter.